1. We respect your privacy
New Aim Pty Ltd (ABN 50 115 804 432) and our related bodies corporate (collectively, “New Aim”, “we”, “us” and “our”) are committed to safeguarding the privacy of our customers, website visitors and other individuals who interact with us.
We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (Privacy Act).
This policy sets out how we collect, use and disclose personal information about our:
2.What is personal information?
"Personal information" is any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether or not the information or opinion is true, and whether or not the information or opinion is recorded in a material form. Personal information includes “sensitive information”, as defined in the Privacy Act.
3. Types of personal information we collect
The types of personal information we collect about our customers includes, but is not limited to:
We also collect personal information about:
We may also, in limited circumstances, collect sensitive information and/or health information about you when you provide it to us.
4. How we collect your personal information
New Aim may collect personal information from you directly when you:
We may also collect your personal information from third parties, including:
5. If we are unable to collect your personal information
If we are unable to collect your personal information, we may be unable to provide products or services to you and/or we may not be able to communicate with you about our products or services.
6. Pseudonyms and anonymity
7. Use and disclosure of your personal information
We may use and disclose your personal information in order to:
Subject to the Privacy Act and other relevant laws, New Aim may also use and disclose your personal information to:
We may also use and disclose your personal information in special circumstances – for example, if we were to sell our business or part of our business, your information may be disclosed to potential purchasers and their advisers as part of that process under appropriate confidentiality agreements.
8. Overseas Disclosure
Personal information that we collect may from time to time be disclosed to parties located outside of Australia. These parties may include our related bodies corporate located in Hong Kong and China. We may also disclose personal information to recipients in other countries from time to time, where our service providers or relevant third parties, or their (or our) computer systems and/or IT services may be located.
9. Security of your personal information
New Aim is committed to ensuring that the information we hold is secure. In order to help prevent unauthorised access or disclosure, we implement physical, electronic and managerial procedures which are designed to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Despite these measures, the transmission and exchange of information over the internet is not without risk and we cannot guarantee the security of any information which is transmitted to or from us.
10. Access to your personal information
You may request access to the personal information that we hold about you and seek correction of such information in accordance with the Privacy Act. A small administrative fee may be payable for the provision of your personal information.
If you would like to access or correct any of the personal information that we hold about you, please email us at firstname.lastname@example.org.
We reserve the right to refuse to provide you with any personal information that we hold about you, in certain circumstances set out in the Privacy Act.
11. Complaints about privacy
If you wish to make a complaint in relation to this policy or our information handling practices, please email us at email@example.com. We take complaints very seriously and will respond shortly to seek to resolve the issue.
If we have not responded to your complaint with a reasonable time or you are not satisfied with our response, you are entitled to make a complaint to the Office of the Australian Information Commissioner (OAIC).
(a) When you visit our websites
When you visit any of our websites we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
(c) Third party sites
Our site may have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites by us. Please be aware that we are not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy policies and statements of each and every website that collects personal information.